Our
Returns Policy
You may return most items sold by PRAYbooks.com
within 30 days of delivery for a full refund.
- Any defective, incorrect or damaged item may
be returned within 30 days of receipt via the
U.S. Postal Service (preferably by Media Mail,
if qualified). We will gladly ship a replacement
and reimburse you for your return postage.
- Any item you are not satisfied with (not as
expected, arrived too late, wrong size, etc.),
if returned within 30 days of receipt and received
in salable condition, will be issued an exchange
or refund of merchandise cost only.
- Imprinted items may NOT be returned for replacement
or refund, unless the imprint or item is defective.
- Computer software, videos, CDs, cassettes,
DVDs or other media may only be returned for
refunds if UNOPENED. If opened, they may be returned
only for replacement with the same item.
- Any return that does not comply with the above
policy will be subject to a significant restocking
fee, at our discretion.
When returning items, please fill out the form on the back of the invoice and
enclose it with your return. Returns may be sent to our post office box via the
U.S. Postal Service, using Media Mail if qualifiied. Because this is a post office
box, please do not send your package by UPS or Federal Express. Please allow
1-3 weeks for the return to be received and processed. If you are expecting a
return shipment, please allow 2-4 weeks for the new package to arrive. If you
need further assistance with a return, please e-mail our Customer
Service Department or call us at 888-344-7729.
SHIP YOUR RETURN TO:
(Please ship via the U.S. Postal Service; use Media Mail, if qualified.)
PRAYbooks.com
Attn: Returns Department
7754 Gusty Trail
Douglasville , GA, 30135
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